Our goal is to make a “Common Central Platform” for posting all the Digital payment issues of the citizens in an automated way (also provision for un-automated means) and providing them their solutions by a team of web-workers chosen by Indian Govt. Our team has made a website prototype that will register the user and provide them the userID. The user will have to select a category of the payment-issue and describe the problem. The admin(i.e. team of workers) will provide the solution w.r.t. the problemID along with the necessary contact details of the related authority. If the user wants to search for the history of solutions then he/she can fetch the whole table consisting of solutions of that problem category.