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      code_for_government #796458
    UX Audit
    Prime Minister's National Relief Fund
    Prime Minister's National Relief Fund Website UX Audit
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    User Interface (UI) /User Experience (UX)
    Medium
    Campaign

    Conduct a comprehensive UX audit of the Prime Minister's National Relief Fund (PMNRF) website (https://pmnrf.gov.in/), It is a vital platform for citizens to make voluntary public contributions and check receipt details for calamity relief and medical expenses.

    1. Assess the navigation and user flows using a Heuristic evaluation based on Usability Heuristics, focusing heavily on the end-to-end donation funnel.
    2. Ensure bank collection details, and step-by-step contribution instructions are visibly clear and legally reassuring to potential donors.
    3. Verify compliance with WCAG 2.1 standards using specialized tools to support seamless usage by citizens with disabilities.
    4. Check the website's layout and asset architecture against the mandatory UX4G Compliance Matrix to guarantee uniform government web standards.
    1. An analysis evaluating the core portal's current usability, transaction transparency, and desktop/mobile performance metrics.
    2. Google Lighthouse Report including comprehensive technical score sheets tracking performance, search engine optimization (SEO), and programmatic accessibility benchmarks.
    3. Structured findings pinpointing friction points mapped precisely to Nielsen's usability standards.
    4. A prioritized checklist of actionable recommendations

    Please refer to the design submission manual SOP

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    2026-07-01
    2026-07-01 15:14
    2026-07-31

    Organization Type : Publisher Name :

    Aditya Satwal (adityasatwal)
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    #796458
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    Aditya Satwal (adityasatwal)2026-07-01 17:03
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