Conduct UX research to understand user needs, pain points, and service discovery challenges on the Parivahan Sewa Website. Based on your findings, design a modern, accessible, and citizen-centric homepage that enables users to quickly discover and access transport-related services with ease.

• Conduct user research and identify key user personas.
• Evaluate the existing homepage and identify usability issues.
• Improve service discoverability and navigation.
• Design a clear, intuitive, and mobile-friendly homepage.
• Enhance accessibility, readability, and visual hierarchy.
• Ensure compliance with GIGW, DBIM, WCAG 2.2 AA, and UX4G Design System.

• Improved service discoverability and navigation.
• Enhanced accessibility and usability.
• Better mobile user experience.
• Reduced user effort and confusion.
• Research-backed homepage design.

Refer to the User Manual and SOP document.

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