Incorporate a voice assistant that guides users through completing tasks within the app.

1. Improved User Experience:

   • The voice assistant will guide users through completing tasks in the app, making it easier to navigate complex processes, especially for elderly or less tech-savvy users.
   • It will simplify interactions, reducing the cognitive load and ensuring users understand the steps required to complete tasks.

2. Increased Accessibility:

   • The app will become more accessible to individuals with disabilities, those with limited reading skills, or users who prefer auditory guidance.
   • The voice assistant will ensure users can complete tasks hands-free, making the app usable in a variety of contexts, such as while on the go or for users with mobility challenges.

3. Higher Engagement and Task Completion Rates:

   • Users are more likely to complete tasks successfully with step-by-step voice guidance, leading to increased task completion rates.
   • The voice assistant will encourage users to explore more features of the app, increasing overall engagement.

4. Enhanced Personalization:

   • The voice assistant can be tailored to users’ preferences, adjusting language, tone, and even providing contextual help based on previous interactions, improving the personalized user experience.
   • It can offer suggestions or reminders, further enhancing usability.

5. Increased User Satisfaction and Retention:

   • With a more intuitive, supportive, and guided experience, users will feel more satisfied and confident using the app, which can lead to higher retention rates.
   • A smooth, voice-guided process will build trust in the app, especially for users who may find traditional navigation challenging.

6. Reduction in Errors and Support Requests:

   • The voice assistant will reduce user errors by guiding them correctly through tasks, leading to fewer mistakes and decreasing the need for customer support interventions.
   • Clear instructions and feedback will lower user frustration and enhance overall satisfaction.

7. Voice-enabled Multitasking:

   • The voice assistant will allow users to multitask more effectively, as they can use the app while performing other tasks, such as driving or household chores.

This outcome will make the UMANG app more user-centric, accessible, and efficient, aligning with the goal of improving service delivery and engagement with government services.

1. Clone the Repository: Start by cloning the project’s repository.
2. Create a Branch: Use Git to create your own branch for the task.
3. Generate a Pull Request: After completing your coding, submit your task by generating a pull request.

Organization Type : Government Publisher Name : UMANG, National e-Governance Division (NeGD)