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      code_for_government #304858
    UX Audit
    Kerala Police services
    Kerala Police services Website UX Audit
    User Interface (UI) /User Experience (UX)
    Medium

    Conduct a UX audit of Kerala Police services (keralapolice.gov.in) Kerala Police’s official website offering services such as online complaint registration, FIR tracking, and information on law and order in the state, to enhance it's usability, performance, and accessibility.

    URl: keralapolice.gov.in

    1. Evaluate Usability: Assess navigation and user interaction using Heuristic evaluation based on Nielsen’s 10 Usability Heuristics.
    2. Test Performance: Analyze load times, responsiveness, and overall speed using tools like Google Lighthouse and GTmetrix.
    3. Review Content: Ensure information is clear, concise, and relevant.
    4. Ensure Accessibility: Test compliance with WCAG 2.1 standards using tools like axe DevTools, WAVE to assess accessibility for all users, including those with disabilities.
    5. Follow UX4G Guidelines: Ensure the audit aligns with the UX4G (User Experience for Government) standards to provide a seamless experience in line with government platforms.
    6. Check Compliance Matrix: Evaluate the website’s adherence to the UX4G Compliance Matrix to ensure alignment with government website guidelines.
    1. UX Audit Report: Detailed analysis of usability, accessibility, and performance.
    2. Google Lighthouse Report: Comprehensive performance and accessibility scores.
    3. Heuristic Evaluation Results: Findings from the usability evaluation based on Nielsen’s heuristics.
    4. Actionable Recommendations: Clear steps to improve the user experience.

    Clone the Repository: Start by cloning the project’s repository. Create a Branch: Use Git to create your own branch for the task. Generate a Pull Request: After completing your audit, submit your findings by generating a pull request.

    2024-10-08 10:01
    2024-11-07

    Organization Type: Government Publisher Name: UX 4G, National e-Governance Division

    Stuti Sharma (stuti)
    keralapolice.gov.in
    #304858