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      code_for_government #304153
    UX Audit
    Telangana Police services
    Telangana Police services Website Audit
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    User Interface (UI) /User Experience (UX)
    Medium
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    Conduct a UX audit of Telangana Police services: (https://tspolice.gov.in/) – Telangana State Police's official website, providing online services such as FIR filing, traffic violation payment, and public safety information to enhance it's usability, performance, and accessibility.

    URL : https://tspolice.gov.in/

    1. Evaluate Usability: Assess navigation and user interaction using Heuristic evaluation based on Nielsen’s 10 Usability Heuristics.
    2. Test Performance: Analyze load times, responsiveness, and overall speed using tools like Google Lighthouse and GTmetrix.
    3. Review Content: Ensure information is clear, concise, and relevant.
    4. Ensure Accessibility: Test compliance with WCAG 2.1 standards using tools like axe DevTools, WAVE to assess accessibility for all users, including those with disabilities.
    5. Follow UX4G Guidelines: Ensure the audit aligns with the UX4G (User Experience for Government) standards to provide a seamless experience in line with government platforms.
    6. Check Compliance Matrix: Evaluate the website’s adherence to the UX4G Compliance Matrix to ensure alignment with government website guidelines.
    1. UX Audit Report: Detailed analysis of usability, accessibility, and performance.
    2. Google Lighthouse Report: Comprehensive performance and accessibility scores.
    3. Heuristic Evaluation Results: Findings from the usability evaluation based on Nielsen’s heuristics.
    4. Actionable Recommendations: Clear steps to improve the user experience.

    Clone the Repository: Start by cloning the project’s repository. Create a Branch: Use Git to create your own branch for the task. Generate a Pull Request: After completing your audit, submit your findings by generating a pull request.

    https://openforge.gov.in/plugins/git/ux4g-openforge-community/tspolice.gov.in.git
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    2024-10-07 14:55
    2026-01-31

    Organization Type: Government Publisher Name: UX 4G, National e-Governance Division

    Aditya Pratap Singh (aditya219)
    https://tspolice.gov.in/
    By Suman Prasad (suman)
    (111 kB)
    UX Audit Guidelines.pdf
    #304153
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    Follow-ups

    User avatar
    Sai Lakshman Bajaru (sailakshman)2025-11-14 14:15

    Dear Aditya Pratap Singh sir,

    I hope you are doing well.

    I would like to confirm that I have reviewed the task details for the UX Audit of the Telangana Police Services website (https://tspolice.gov.in/) under Artifact ID #304153. I have also gone through the UX4G Guidelines and the Compliance Matrix provided in the attached documentation.

    I am now proceeding with the following steps:

    Cloning the repository and creating a dedicated branch for the task.

    Conducting the UX audit using Nielsen’s 10 Heuristics, WCAG 2.1 checks, UX4G compliance assessment, and performance testing with Google Lighthouse & GTmetrix.

    Preparing a structured UX Audit Report with actionable recommendations.

    I will ensure that all deliverables are aligned with UX4G standards and submit the findings via a Pull Request before the submission deadline.

    Please let me know if there are any specific expectations or additional inputs you would like me to consider during the audit.

    Thank you for the opportunity. I look forward to delivering a comprehensive and useful evaluation.

    Warm regards, Sai Lakshman Bajaru

    User avatar
    Sai Lakshman (sailakshmanb)2025-05-28 20:39

    Hi Aditya Sir , I came across the Telangana Police Services Website Audit project and I’m very interested in contributing to it. The task of improving usability, performance, and accessibility for such an important government platform is something I’m passionate about. I have experience in UX/UI design, heuristic evaluation, and performance testing, and I would love to apply these skills to this audit.

    Could you please let me know how I can get started and if there are any prerequisites I need to follow?

    Looking forward to your response!

    Best regards, Sai Lakshman Bajaru

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    Site Administrator (Guru)2024-11-25 14:42
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    Naveen Rastogi (naveen10r)2024-10-18 09:58
    • Complexity Level changed from High to Medium
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